New Zealand Certificate in Health and Wellbeing (Level 3)

New Zealand Certificate in Health and Wellbeing (Level 3) with strands in Health Assistance and Support Work is designed for people working in a health or disability or aged care setting, to further develop their skills and knowledge aligned with their chosen career path.

On successful completion of this programme, students will gain the New Zealand Certificate in Health and Wellbeing (Level 3) with strands in Health Assistance and Support Work. Graduates will be able to continue their education pathway by enrolling in the New Zealand Certificate in Health and Wellbeing (Advanced Support) (Level 4).

Programme Aim:

  • Recognise and respond to signs of vulnerability and abuse in a health or wellbeing setting.
  • Demonstrate ethical and professional behaviour in a health or wellbeing setting.
  • Health Assistance:
  • Provide person-centred care under the direction and delegation of a health professional.
  • Recognise and respond to change.

Support Work:

  • Provide person-centred support to maximise independence
  • Recognise and respond to change

Modules and Topics

Modules 1-4 are compulsory:

Caring for Vulnerable People

  • Vulnerability and Abuse
  • Observing, Responding and Reporting Change
  • Professional and Ethical Behaviour
  • Challenging Behaviour Awareness
  • Pressure Injuries


Supporting Diverse Cultures

  • What is culture?
  • Diversity of cultural groups
  • Supporting different cultures, including Te Whare Tapa Wha and Fonofale
  • Cultural preferences and practices
  • Code of Rights
  • Effective communication with people from different cultures
  • Resources and support services available


Supporting People

  • Supporting Independence
  • Intellectual Disability
  • Physical Disability
  • Falls Prevention
  • Safe Swallowing
  • Mental Health Wellbeing


Managing Medical Conditions

  • Asthma, Congestive Heart Failure, Chronic Obstructive Pulmonary Disease, Depression, Diabetes, Epilepsy, Parkinson’s Disease, Multiple Sclerosis, Obesity, Impacts and Supportive Practice, Working Safely, Workplace Policy and Procedures, Observing Changes, Reporting Requirements.


Elective Topics (One only to be selected):

  • Caring for the Elderly
  • Dementia Care
  • Palliative Care
  • Wellness Interventions, Care Support.

Entry Requirements

Entry into Healthcare Level 3 is restricted to those who:

  • Have gained the New Zealand Certificate in Health and Wellbeing (Level 2) or
  • Have previous work experience in a health and wellbeing setting or
  • Are currently working (part-time, full-time or casual) in a health and wellbeing setting (employed or voluntary).
Any student entering the programme without first completing the New Zealand Certificate in Health and Wellbeing (Level 2) must have achieved:
  1. Either, unit standard 23386 Support a person to meet personal care needs in a health or wellbeing setting (Level 3, 5 credits); or
  2. Module 3 Personal Care and Support (Level 2, 13 credits) within Avatar’s Healthcare Level 2 programme (includes unit standard 23386).


Applicants must:
  • Be a domestic student;
  • Be at least 18 prior to commencement of the programme;
  • Be able to communicate competently in English. Applicants may be requested to undertake an English language test at their own expense;
  • Be physically and mentally able to perform the role of a health assistant or support worker;
  • Undertake health screening and be cleared to work in a healthcare setting; and
  • Have no criminal record. Applicants are required to complete a NZ Police Vetting Service Request and Consent Form prior to enrolment.

Note: Employees and volunteers (includes work placements) may be required to undergo initial and ongoing checks to ensure they are a fit and proper person to provide support in the health and wellbeing sectors.

Work Placement

Work placement is a requirement of this programme. If you are not already employed, a work placement agreement will need to be arranged. It may be possible to carry out your work placement at Maida Vale Retirement Village. For further information please contact the Training Coordinator on 06 755 0558 ext 905.


Unit standards are assessed in each module.  Assessment will take place throughout the duration of the programme. Assessment methods include:

  • Practical demonstration of skills
  • Written assignments