Skills for Healthcare (Training Scheme) (Level 2)

Skills for Healthcare Level 2 is specifically designed to assist people wanting to work in healthcare to transition into employment.

Trainees will learn basic skills and knowledge required for person-centred care.  Trainees will complete learning activities in both a classroom setting and a workplace setting.  The majority of learning hours are completed in an aged care facility.  The content and hence skills and knowledge gained within this Training Scheme align with a significant component of most aged care facilities’ induction programme.

People who successfully complete this Training Scheme can pathway into the New Zealand Certificate in Health and Wellbeing (Level 2).  The 22 credits achieved in this Training Scheme contribute to the 40 credits required to be awarded the New Zealand Certificate in Health and Wellbeing (Level 2).  Once employed, people can continue their learning journey with their employer and be assessed for the remaining 18 credits.

Main Topics

Working Within A Team
  • The role of the support worker
  • Conditions of employment
  • Responsibilities and boundaries
  • Workplace Code of Conduct
  • Confidentiality and privacy
  • Workplace policies and procedures
  • Encouraging quality of life
  • Care plans
  • The Code of Rights
Safe and Secure Environments
  • Managing personal wellbeing
  • Dealing with difficult situations including emergencies
  • Health and Safety at Work Act 2015
  • Identifying, reporting and managing workplace hazards
  • Incidents and accidents
  • Safe use of equipment and materials
  • Secure environment for self and others
Risks and Changes
  • Observing changes in a person’s condition
  • Reporting and documenting risks and changes
  • Abuse, neglect or violence
  • Protecting vulnerable people ( Crimes Amendment Act 2011)
  • Changes in a person’s condition
  • Changes in support services
Supporting Personal Care Needs
  • Personal cares
  • Individualised care plans
  • Four steps to providing support
  • Encouraging independence

Programme Delivery

22 Credits, Level 2
  • Total Notional Learning Hours: 220
  • Tutor Contact hours: 72
  • Workplace Hours: 96
  • Tutor-Directed Hours (approximate): 52

Entry Requirements

To be accepted onto this Training Scheme, enrolling students must:
  • be a domestic student;
  • be at least 18 prior to commencement of the programme;
  • be able to communicate competently in English. Applicants may be requested to undertake an English language test at their own expense.
  • be physically and mentally able to perform the role of the caregiver;
  • undertake health screening and are cleared to work in a healthcare setting;
  • have no criminal record. Enrolling trainees are required to complete a NZ Police Vetting Service Request and Consent Form prior to enrolment.
  • provide evidence of being fully vaccinated against COVID-19, and any other vaccinations as per mandatory requirements from the Ministry of Health. Employment opportunities in healthcare will not be available for those unvaccinated.


The following unit standards are assessed:

23451 Describe the role of a support worker in a health or wellbeing setting.

23686 Describe a person’s rights in a health or wellbeing setting.

28519 Maintain a safe and secure environment for people and support workers in a health or wellbeing setting.

28517 Recognise and report risks and changes for a person in a health or wellbeing setting.

23386 Support a person to meet personal care needs in a health or wellbeing setting.


Work Placement

Work placement is a requirement during this six-week training programme. A work placement agreement will be signed by Avatar, the trainee and the work placement provider.

Completion of this programme does not guarantee employment. Trainees are required to take part in the usual recruitment process for employment.